1. Who We Are
Harvest Touch Hub ("we", "our", "us") is a Community Interest Company registered in England and Wales, based in Rochdale, Greater Manchester. This privacy policy explains how we collect, use, and protect your personal data.
2. What Data We Collect
We may collect:
- Name, email address, phone number, date of birth, and postcode (when you register)
- Information about your programme interests and how you heard about us
- Messages you send us via our contact form
- Technical data such as IP address, browser type, and pages visited (via server logs)
3. How We Use Your Data
We use your data to:
- Process your registration and deliver our programmes
- Send you information about our services, events, and updates (with your consent)
- Respond to enquiries and provide support
- Improve our website and services
- Comply with our legal obligations including safeguarding duties
4. Legal Basis for Processing
We process your personal data under the following lawful bases: consent, contract performance, and legitimate interests.
5. Data Sharing
We will never sell your personal data to third parties. We may share data with trusted partners who help us deliver our services, always subject to appropriate data processing agreements.
6. Data Retention
We retain personal data for as long as necessary. Registration data is typically retained for 7 years in line with our funding reporting obligations.
7. Your Rights
Under UK GDPR, you have the right to access, correct, delete, restrict, and object to the processing of your data. Contact us at info@harvesttouchhub.org.uk to exercise any of these rights.
8. Cookies
Our website uses a single session cookie for security and login purposes. No tracking or advertising cookies are used.
9. Contact
For any privacy-related queries, please email info@harvesttouchhub.org.uk.
